[Block] Delivery & Return

Return / Refund Policy (Applicable for Domestic Orders Only)

Refunds are only applicable in the following cases:

Eligible for Refund If:

• Product received is damaged or defective.
• Wrong product/style/size has been delivered.

Refund Terms:

• Refund request must be raised within 7 days of delivery.
• Product must be unused, unwashed, and in original condition.
• Original tags, packaging, and invoice must be intact.
• Products purchased online cannot be returned in physical stores.
• Refund process may take 10–15 business days after approval.
• Refund will be processed to the original payment method.
• Pinakii reserves the right to inspect returned items before approving refund.
• Return courier charges will be borne by Pinakii.

Contact for Returns / Refunds

To request an exchange, return, or refund, contact us within 7 days of delivery at:

Email: info@pinakiistore.in